Article I – Statement on the protection and collection of personal data

Pet sezona d.o.o. undertakes to protect customers’ personal data by collecting only the essential information about customers necessary to fulfill our obligations; it informs customers about how the collected information is used, regularly gives users the opportunity to use their data, including the option to decide whether their name should be removed from lists used in marketing campaigns. All customer data is strictly protected and available only to employees who need it. All current and future employees of Pet sezona d.o.o., as well as business partners, are responsible for complying with the principles of privacy.

Email marketing (newsletter): With your permission, we may send you emails about our store, new products, and other updates. Every user can subscribe to our newsletter during registration. If you are not a registered user or customer but still wish to receive our notifications, you can subscribe to our newsletter located in the bottom right part of the homepage. Every user can unsubscribe from our newsletter at any time by contacting us at administrator1@5sezona.hr.

By completing the registration or purchase form on www.disimi.hr, the visitor and/or customer confirms the accuracy and completeness of the information provided, including personal data.

Article II – Consent

When you provide us with personal information to register, complete a transaction, verify your credit card, place an order, arrange delivery, or request a refund, we assume that you consent to our collecting and using that information for that specific purpose only.

If we request your personal information for a secondary reason, such as marketing or a newsletter, we will either ask you directly for your explicit consent or give you the opportunity to decline.

How can I withdraw my consent?

If you change your mind, you may withdraw your consent for us to contact you, and for the continued collection, use, or disclosure of your information, at any time by contacting us at administrator1@5sezona.hr or by mail at: Pet sezona d.o.o., Bencekovićeva 19, 10 000 Zagreb, Republic of Croatia.

Article III – Disclosure

We may disclose your personal information only if required by law or if you violate our Terms of Service.

Article IV – Shopping

Our online store is hosted on WordPress and WooCommerce, which provide us with an e-commerce platform that enables us to sell our products and services.

Card data and personalized security features are not stored on WordPress and WooCommerce, i.e., they are kept outside the ISP system with PBZ Card Certified.

Article V – Third-party services

In general, third-party providers we use will collect, use, and disclose your information only to the extent necessary to perform the services they provide to us.

However, certain third-party service providers, such as payment services and other payment processors, have their own privacy policies regarding the information we are required to provide for your purchase-related transactions.

For these third-party service providers, we recommend that you read their privacy policies so you can understand how your personal data will be handled by them.

In particular, please note that some providers may be located in, or have facilities in, a different jurisdiction than you or us. Therefore, if you choose to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.

When you click links in our online store, they may direct you away from our website. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.

Article VI – Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Article VII – Cookie notice

To ensure these websites function properly and to provide the best possible user experience, we sometimes store small data files known as cookies on your devices. Most major websites do the same. By continuing to browse and use the website www.disimi.hr, you accept the use of cookies.

A cookie is a small text file that is stored on your computer or mobile device when you visit a particular website. Cookies allow the website to remember your actions and settings (such as login, language, font size, and other display preferences) over a longer period of time, so you do not have to re-enter them each time you return to the website or browse its various pages.

Here is a list of the cookies we use:

_session_id, a unique session token, allows WordPress and WooCommerce to store information about your session (referrer, landing page, etc.);

wordpress and woocommerce, no data is stored; expires at midnight (relative to the visitor) the following day; counts the number of visits to the store by a single customer;

cart, a unique token, stored for two weeks; stores information about the contents of your cart;

_secure_session_id, a unique token, per session;

storefront_digest, a unique token, indefinite if the shop has a password; used to determine whether the current visitor has access.

You can control and/or delete cookies as you wish. For more information, visit: aboutcookies.org. You can delete all cookies that are already stored on your computer, and most browser settings allow you to block cookies from being stored. If you block cookies, you may need to manually adjust some settings each time you visit the website, and some services and features may not be available.

Article VIII – Adults

By using this site, you confirm that you are of legal age in your country of residence.

Minors or dependents may use the website only with a legal representative.

Article IX – Changes to the Privacy Policy

We reserve the right to change this Privacy Policy at any time. Changes and clarifications take effect immediately upon their publication on the website. If we make material changes to this Privacy Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our online store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue selling products.

QUESTIONS AND CONTACT

If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact us at administrator1@5sezona.hr or by mail at:

Pet sezona d.o.o., Bencekovićeva 19, 10 000 Zagreb, Republic of Croatia.